1. Are your products returnable?

Yes, we offer refunds and returns. Customers can request a refund or exchange within 7 days of receiving the item. Please ensure that the item is in new, unused, unwashed condition, and retains all original tags and packaging. For detailed return procedures, please review our Refund and Return Policy.

2. How do I request a return or exchange?

To request a return or exchange, please contact our Customer Service team within 7 days of receiving the item and provide your order number and reason for return. Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number.

3. Who pays for shipping?

Return shipping is the customer’s responsibility. Returns due to our error (e.g., incorrect item or defective product) will be covered by us.

4. How often do you ship?

Orders typically ship within 1-3 business days of order confirmation. Shipping times may vary depending on inventory availability and logistics.

5. Can I modify or cancel my order?

If you need to modify or cancel your order, please contact our Customer Service team as soon as possible. We cannot guarantee changes or cancellations after an order has been processed.

6. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (such as Visa, Mastercard, and American Express), debit cards, and other online payment methods. All payments are processed through a secure payment gateway.

7. Are international orders possible?

Currently, we only offer shipping within the United States. International orders are not available.

8. How can I find out the status of my order?

After you place an order, we will send a confirmation email with order details and tracking information. You can check your order status using the link in the email.

9. Are your swimsuits suitable for all body types?

Our swimsuits are designed to fit different body shapes and sizes. Please refer to our size guide to help you choose the right fit. If you need further advice, please feel free to contact our Customer Service team.